Storage FAQ

Click on any question below to view the answers.

What size storage unit should I rent?

It will depends on the amount, size and quantity of your items that need to be stored. We have Jumbo, Large, Medium and Small size units.
How far in advance can I reserve a unit?
You can book as far in advance as you like. Payment is due on the day of booking.
How do I get the key to my storage unit?
We provide the key on arrival at our warehouse storage.
When can I access my storage unit?
Our business operating hours is 8:00 am – 6:00 pm and should inform us at least 5 hours in advance.
How secure are your promises?
All our units are monitored by 24/7 CCTV footage and staff members during business hours and beyond. We take security very seriously.
What are you not allowed to store?
You cannot store any flammable liquid, explosive items, any corrosive chemicals or nitrates and any illegal goods.
When is my rental payment due?
Payment is charged weekly and the first payment will be on the day of booking.
How do I pay?
We accept payment by visa and mastercard. Credit card payments are automatically charged for processing fee of 0.85% and if you want to pay by direct transfer from your bank account (EFT), you will need the following back account details. (……………).
Do I get a discount for long-term storage?
Yes, we do provide discounts to those who use our storage for long-term purpose.
storage-bayswater-north